Performance Management
Facilitate and manage employee performance to maximise productive output in the workplace.
Performance reviews can be daunting for everyone involved. This course is designed to help managers to confront the challenges of review in constructive and positive ways.
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Planning for the review |
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Making a review a consistently positive encounter |
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Dos and don’ts of performance reviews |
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Developing a co-operative and collaborative approach |
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Role of review in people management |
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Setting objectives and goals |
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Understanding competencies and how to measure them |
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Competency assessment: observing, recording, classifying behaviour and evaluation – continuous process using competency weighting as benchmark |
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Allocating individual roles |
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Skills needs assessment |
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Giving feedback – the feedback planner |
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Dealing with under-performers |
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Motivating for optimum performance |
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Questioning, listening and analysing skills |
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How to remain objective and deal with issues not personalities |
Course duration: tailored to your needs
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Communiqué International tailors its training and development courses around you. All our programmes are designed to meet your professional needs and are developed to support your business activities. |
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