Listening Skills
Learning to focus actively on what is being said is an invaluable and underrated skill.
Effective listening isn’t easy. Research shows that only about 25 per cent of listeners grasp the central ideas in communications. Communiqué International shares the secrets of the good listening, from putting aside prejudices, defences and fears to asking clarifying questions where there is uncertainty.
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Preparing to listen |
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Being interested and looking interested |
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Keeping an open mind |
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Listening for the main idea |
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Listening critically |
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Resisting distractions |
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Taking notes |
Course duration: one day
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Communiqué International tailors its training and development courses around you. All our programmes are designed to meet your professional needs and are developed to support your business activities. |
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